Frequently asked questions
How does the print club work?
Sign up before the end of the month to receive the next month's print - orders will ship out mid-month the following month. So for instance, if you sign up in May, you'll receive June's print.
When will I get my order?
I will ship out each month's mail mid-month, once all orders for the month have been placed and created. Depending on how far away you live, shipping could take awhile - please be patient, good things come to those who wait (:
What if my order arrives damaged / doesn't arrive?
Please reach out to me at nao@napcatart.com if you have any problems with your order or if you think it may have gotten lost.
How do I change my shipping address?
You can change your shipping address in your account settings anytime.
How much does shipping cost?
Shipping is free for all print club memberships; prints will be sent via standard letter post.
Can I cancel my subscription?
Yes, you can cancel or pause your subscription at any time.